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Privacy Policy

Last Updated: October 2026. At NeuroNest, we believe parenting should be supported by technology that respects your family’s boundaries. This policy explains how we handle your data with a focus on empathy, clarity, and security.

1. Information We Collect

  • Account Information: Basics like your name and email.
  • Parenting Context: Daily routines, challenges, and preferences you share.
  • Usage Data: How you interact with our tools to help us improve.

2. How We Use Your Information

  • Deliver tailored AI guidance and sensory strategies.
  • Respond to your support requests and questions.
  • Analyze app performance for a reliable core experience.

3. AI & Your Data

Your chat history is used to generate relevant guidance. While we may use anonymized data to refine our AI's accuracy, this is stripped of all personal identifiers. We never sell your personal stories to advertisers.

4. Cookies and Tracking

We use essential cookies to remember your preferences and keep your account secure. You can manage these through your browser, though some features may not function without them.

5. Data Sharing

We only share data when necessary, such as with service providers helping us host the app or process payments. We may also share info to protect community safety or if legally required.

6. Data Security

We protect your data with industry-standard encryption and protocols. While no digital system is 100% secure, we use every tool possible to guard against unauthorized access.

7. Data Retention

We keep your personal info only as long as your account is active. If you close your account, we delete your data unless we are legally obligated to retain it for a specific period.

8. Your Rights & Choices

You have the right to access, update, or delete your information at any time. You can also opt-out of optional data features directly within your account settings.

9. Children’s Privacy

NeuroNest is for parents. We do not knowingly collect info directly from children. If you believe a child has provided us with personal info, please reach out so we can remove it.

10. Changes to Policy

We may update this policy as we grow. We will notify you of any significant changes via email or app announcement. Please review this page periodically.

11. Contact Us

Questions about your privacy? Connect with our empathy-driven support team at neuronestaips@gmail.com.

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